Is AllChinaBuy accepting orders right now?

No. Order placement has been suspended since May 2026 for a warehouse upgrade, and the official website currently shows a maintenance notice citing an unresolved hacker attack. Our most recent check was on 2026-09-21, and service had not resumed.

How do I contact AllChinaBuy about an existing order?

Use the service email care@allchinabuy.com and quote your order number plus any warehouse or parcel reference. Online customer service could not be opened from the maintenance page during our check, so email is the documented route.

Can I still use an AllChinaBuy spreadsheet to find products?

Yes. A spreadsheet or Yupoo directory is a product index rather than a shop, and it collects no user information. You can still browse it for item ideas, but any purchase and shipment has to go through an agent that is currently accepting orders.

Shopping-agent guide

AllChinaBuy Spreadsheet: Maintenance Status and Agent Check

AllChinaBuy is a China-based shopping and shipping agent that launched in April 2024 and briefly ranked among the largest agent platforms before suspending order placement in May 2026. Its parent company is Hong Kong Taohao Wu Technology Co., Ltd., and most of its users are in the United States. The site currently shows a maintenance notice instead of a working storefront.

Short answer

AllChinaBuy is currently unavailable. Order placement was suspended in May 2026 during a warehouse upgrade, and the official website now displays a maintenance notice citing a hacker attack that has not been fully resolved. Before sending money or coordinating a parcel through this agent, confirm that service has resumed and use the official support email for order questions.

AllChinaBuy
Launched	April 2024
Parent company	Hong Kong Taohao Wu Technology Co., Ltd.
Main customer base	United States
Peak position	At one point the second-largest agent platform in the industry
Ordering status	Suspended since May 2026; not yet resumed
Official notice	Website displays a maintenance page citing an ongoing hacker attack that has not been fully resolved
Support contact	[email protected]
Information checked	2026-09-21

What to weigh up

What works well

English-language storefront with a largely United States-based user base, which historically made it easy for first-time agent buyers to navigate
Reached significant scale quickly after its April 2024 launch, indicating strong early user recognition
Long-running operations through 2026 before suspension, so older order records and account history may still be retrievable through support

What to check

Ordering has been suspended since May 2026 — no new purchases can be placed through this agent
The promised resumption (originally estimated for July 2026) has not happened as of the latest check on 2026-09-21
The official site itself describes an unresolved hacker attack, so treat account credentials and payment details as at-risk until the platform is fully restored
Because the storefront is offline, current service fees, payment processing charges and shipping rates cannot be verified — any figures circulating in spreadsheets or videos may be outdated
We were unable to place and test an order while the platform is suspended, so no current hands-on performance evidence exists for warehouse speed, consolidation quality or parcel handling
The AllChinaBuy name is widely copied by redirect, coupon and 'mirror' pages; only the official domain and the official support email should be trusted for order questions

About AllChinaBuy

AllChinaBuy launched in April 2024, operated by Hong Kong Taohao Wu Technology Co., Ltd., and grew quickly enough to rank at one point as the second-largest platform in the shopping-agent industry. Its primary customer base is in the United States, and it became a common route for buyers who source items from Chinese marketplaces and catalog-style listings, including spreadsheet and Yupoo-style product directories, and need them bought, inspected, consolidated and shipped internationally.

By 2026 the platform was no longer accepting orders. In May 2026 the company suspended order placement and announced a warehouse upgrade, with an initial estimate of service resuming in July. That date passed without a return to normal operations. The official homepage now resolves to a maintenance notice written by the company, which states that an ongoing hacker attack has not yet been fully resolved and that the site is undergoing an upgrade and maintenance process to protect data security. The same notice directs users with order questions to customer service and provides a service email address.

For anyone using this page to plan a haul or to check whether a spreadsheet lead is still usable, the practical position is simple: AllChinaBuy currently functions as a dormant agent. Accounts, past shipments and outstanding order questions are best handled directly by email, and any new purchase or parcel consolidation has to be arranged through a different agent until the platform announces a verified return. We keep this page updated as the status changes rather than presenting stale fee tables as if the service were live.

Is AllChinaBuy legit?

The company is real: AllChinaBuy launched in April 2024 under Hong Kong Taohao Wu Technology Co., Ltd. and once ranked as the second-largest platform in the shopping-agent industry, with a user base concentrated in the United States. That history is not in dispute. What is unresolved is its current operating state. AllChinaBuy suspended order placement in May 2026 to carry out a warehouse upgrade, and the company initially indicated service would resume in July. As of our latest check on 2026-09-21 service had not resumed and the official homepage displayed a maintenance notice stating that an ongoing hacker attack had not yet been fully resolved. In practical terms, the platform is legitimate but dormant, and legitimate status is not the same as being usable today.

Where a shipping agent fits in a Yupoo-style buying flow

Buyers who shop from Yupoo albums and spreadsheet directories usually never buy direct. They use a shopping agent to handle payment to the Chinese seller, receive goods at a domestic warehouse, inspect and photograph them, and then consolidate several purchases into one international parcel. AllChinaBuy was built for exactly that workflow, which is why it appeared so often in directory pages and haul guides. With order placement suspended, the warehouse, consolidation and parcel submission stages are all offline, so any haul planned around this agent has to be rerouted. Keep the directory for finding items, and choose a currently operating agent for the purchase and shipping side.

Fees, rates and why we are not publishing numbers

Agent costs normally break down into item price, an agent or service fee, a payment processing charge, an exchange-rate margin, domestic shipping inside China, warehouse storage and the international shipping line you select. Exchange rates and processing fees are the two levers that most often change the final delivered price. Because AllChinaBuy's storefront is in maintenance, none of these figures can be verified on the platform itself right now, and quoted fee tables circulating elsewhere may be out of date. We have deliberately not printed a rate card here. Confirm any fee directly with an agent that is currently accepting orders, on the day you place the order.

Official contact and safety cautions

The company's maintenance notice directs users with order questions to customer service and lists [email protected] as the service email. Online customer service could not be opened from the maintenance page during our check. Until the platform is fully restored, keep payments paused, do not reuse a password you use elsewhere, and verify the sending domain of any message claiming to be from the agent. Names in this niche are frequently imitated, so treat the official domain and the official support address as the only reliable channels.

How to pick a replacement while this agent is down

When a platform pauses, the temptation is to jump to whichever new agent is trending. Our advice is to prioritise established operators that have run for years and can show a clear, current fee page and shipping line list. Scale matters because it reflects user recognition, and transparent exchange rates and processing fees matter because they decide the real cost of the parcel. Newer names such as TigBuy, GTBuy and FishGoo have appeared in the market, but we treat them as unverified until they have a track record. Whichever agent you use, place a small first order to test warehouse handling and communication before committing to a large haul.

How to use AllChinaBuy

Check whether service has resumed
Open the official site and look for a working storefront rather than the maintenance notice. As of 2026-09-21 the notice was still in place, so ordering could not proceed at any point in the standard buyer flow: link submission, warehouse receipt, consolidation and parcel submission all remained unavailable.
Apply the standard agent checks before committing
When comparing this agent with any alternative, judge operational stability, platform scale, service quality, exchange rate, payment processing fees and shipping costs. Exchange rates and processing fees directly affect the final price you pay and the shipping cost of the parcel, so verify them on the day you order rather than trusting an older directory.
Resolve existing orders by email
If you have items in the warehouse or a parcel in transit, write to [email protected] with your order number and warehouse or parcel reference. Keep the correspondence in writing and do not send additional payments while the platform is under maintenance.
Treat directory links as leads, not as a live shop
Spreadsheet and Yupoo listings associated with this agent are product directories, not the agent's checkout. They can still help you shortlist items, but each listing has to be purchased through whatever agent is currently operating, and the listing's own seller still needs to be reachable.

Shopping-agent guide

How AllChinaBuy works as a shopping and shipping agent. Like other agents in this niche, AllChinaBuy acted as the middle layer between a buyer abroad and a Chinese seller. A buyer pastes a product link or listing identifier from a marketplace, Yupoo album or spreadsheet directory into the agent, pays for the item in the agent's currency, and the item is delivered to the agent's warehouse. There it can be inspected, photographed, and held while the buyer collects more items. The buyer then submits a parcel request, choosing a shipping line, and the warehouse consolidates the purchases into one outbound package.

Current status changes the workflow. Order placement has been suspended since May 2026 and the official website shows a maintenance notice, so the buy-and-consolidate workflow described above cannot be started today. The company's own notice attributes the shutdown to an upgrade and to a hacker attack that is not yet fully resolved, and states that it is protecting data security. Because the platform is offline, we could not order and test a live parcel through it, and no current fee schedule or shipping line list can be confirmed.

What to do if you have an existing order or balance. Contact support by email at care@allchinabuy.com, quoting your order number and any warehouse or parcel reference. Keep a written record of the request and the reply. Avoid sending further top-ups or payments while the site is in maintenance, and be cautious with any message that asks you to log in through a link in a chat or comment thread.

Choosing a replacement agent. When comparing alternatives, weigh operational stability first, then platform scale, service quality, exchange rate and payment processing fees, and finally shipping costs — exchange rates and processing fees feed directly into the final delivered price. Established platforms that have operated for years tend to be the safer choice for a new haul, and it is worth confirming the agent's fee page on the day you order rather than relying on an older spreadsheet.

Frequently asked

Is AllChinaBuy accepting orders right now?
No. Order placement has been suspended since May 2026 for a warehouse upgrade, and the official website currently shows a maintenance notice citing an unresolved hacker attack. Our most recent check was on 2026-09-21, and service had not resumed.
How do I contact AllChinaBuy about an existing order?
Use the service email [email protected] and quote your order number plus any warehouse or parcel reference. Online customer service could not be opened from the maintenance page during our check, so email is the documented route.
Can I still use an AllChinaBuy spreadsheet to find products?
Yes. A spreadsheet or Yupoo directory is a product index rather than a shop, and it collects no user information. You can still browse it for item ideas, but any purchase and shipment has to go through an agent that is currently accepting orders.